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CompTIA A+

Coming soon

CompTIA A+ 2019 is the industry standard for establishing a career in IT.

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment

Trusted by employers around the world to identify the go-to person in end point management & technical support roles

Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace

Hardware: Identifying, using, and connecting hardware components and devices

Operating Systems: Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS

Software Troubleshooting: Troubleshoot PC and mobile device issues including application security support

Networking: Explain types of networks and connections including TCP/IP, WIFI and SOHO

Hardware and Network Trobleshooting: Troubleshoot device and network issues

Security: Identify and protect against security vulnerabilities for devices and their network connections

Mobile Devices: Install & configure laptops and other mobile devices

Virtualization and Cloud Computing: Compare & contrast cloud computing concepts &set up client-side virtualization

Operational Procedures: Follow best practices for safety, environmental impacts, and communication and professionalism

  • Service Desk Analyst
  • Data Support Technician
  • Help Desk Tech
  • Desktop Support Administrator
  • Technical Support Specialist
  • End User Computing Technician
  • Field Service Technician
  • Help Desk Technician
  • Associate Network Engineer
  • System Support Specialist

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:

  • Demonstrate baseline security skills for IT support professionals

  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software

  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting

  • Support basic IT infrastructure and networking

  • Configure and support PC, mobile and IoT device hardware

  • Implement basic data backup and recovery methods and apply data storage and management best practices